Case Studies Productization of Data Center Migration Client Context A Consulting firm wanted a Data Center Migration solution using a visual drag-and-drop interface and supporting the GTM. Business Process Area Data Center Migration Download Case Study Value Delivered: 30% increased velocity of sales due to faster go-to-market. 53% Quicker visualization from “as is” organization and …
Over the past several years, Artificial Intelligence (AI) and Machine Learning (ML) have made its impact felt across industries and has been playing a pivotal role in making seamless technological innovations. While the impact may not be apparent at first glance, Artificial Intelligence and Machine Learning affect our everyday lives in different forms. From logging …
Case Studies Next Gen Customer Service Enablement Client Context A leading Financial Institution wanted to reimagine and redefine customer journeys using Conversational AI to drive customer acquisition and servicing. Business Process Area Customer Service Download Case Study Value Delivered: 40% Increase in their share of wallet with improvement in business metrics like customer acquisition costs …
With the advent of the COVID-19 pandemic, supply chain issues have become more apparent and are impacting the business ecosystem adversely. Furthermore, the worldwide economic environment has become more complicated, emphasizing sustainability. As a result, clients can expect to notice shortages of products and an increase in the price of these products. In an effort …
Hyperautomation and the Evolution of the Global Supply Chain Read More »
The banking industry has been embracing its approach toward a tech-driven future. Talks about inclusion of hyperautomation and Metaverse in one picture raise the hopes of a new outlook on banking processes. In fact, as per a digital banking report, by 2030, about 34% of banking services believe that up to 1/5th of their consumers …
Digital Banking enabled by Hyperautomation and The Metaverse Read More »
Case Studies Intelligent Healthcare Process Redesign Client Context A major dialysis service provider in the US wanted to improve the quality of critical care for patients while optimizing the costs of care delivery. Business Process Area Care Provision process Download Case Study Value Delivered: 2X Improvement in patient satisfaction scores across the centers due to …
Business Process Automation (BPA) has been facilitating the world’s transition towards the digital-first approach across industries to ensure continuity in services. This phenomenon is weighing heavily on the banking industry with customers expecting digital and real-time services. The shift to the digital landscape is further accelerated by the growing compliance pressure, the explosion of fintech …
Why is Business Process Automation the Way Forward for the Banking Industry? Read More »
Digitalization is gaining traction in every sector, and the insurance industry is no exception. Advanced technologies such as artificial intelligence (AI), machine learning (ML), and process intelligence are leading the charge. Considering the behemoth size of the insurance industry, hyper-automating operational processes and routine tasks can save time, dimes, and energy. Before you proceed to …
How Can Hyperautomation Transform the Insurance Industry? Read More »
Spurred by the pandemic, the Great Resignation of 2021 continues to impact organizations globally well into 2022 altering the dynamics of HR economics in the process. Limited career growth, burnout, lack of work flexibility and remote working, and outdated technology have been cited as some of the key reasons contributing to this. On the one …
Beyond the Great Resignation: The Future of Human Resources and Employee Retention Read More »
Tracey has over 25 years of business transformation and digital enablement experience in professional services. Tracey held numerous leadership roles at RGP Consulting, overseeing sales and delivery of services. Her most recent role was EVP, Digital Innovation and Integrated Solutions where she established a product development function to accompany service offerings. Prior to RGP, she …
