Case Studies
Insurance Workflow Automation for Auto Insurance Giant
Client Context
A leading insurance company in the USA required automation solutions for their insurance processing and workflow in an effort to digitize their processes and improve efficiency.
Business Process Area
Workflow
Value Delivered:
- 98% Overall reduced error rates as a result of insurance processing automation
- 92% Improvement in overall efficiency due to quicker TAT and AHT (average handling time)
- 87% Improvement in employee satisfaction due to reduction of manual effort