EIQ Platform for Hyperautomation in Healthcare
Hyperautomation Enablement Platform for Healthcare
Data Intelligence for Medical Professionals
Hyperautomation in healthcare enables the conversion of unstructured data, providing medical professionals with valuable insights to make informed decisions by accessing comprehensive patient histories, identifying trends, and gaining practical clinical insights.
How does it work?
- Use Intelligent Data Processing (IDP) to extract data from patient records and diagnostic tools.
- Predictive analysis using AI, Machine Learning, and Natural Language Processing (NLP) to provide intelligence to medical professionals.
- Build “expert assistants” using conversational interfaces to provide ad-hoc support.
Critical Care Improvement
Hyperautomation in the healthcare industry enables intelligent automation of existing processes while effectively managing costs for specialized treatments. This allows healthcare professionals to allocate more time and resources to specialized treatment and patient care, ultimately improving outcomes.
How does it work?
- Use ML models to understand patient demographic and ethnographic data to generate predictive signals.
- Analyze and manage large patient data volumes to identify and classify diagnoses.
- Improve patient scheduling to deliver timely and quality care.
Revenue Cycle Management Transformation
Healthcare hyperautomation enables the implementation of a data-driven Revenue Cycle Management (RCM) process, increasing staff productivity and performance. Healthcare providers would be able to streamline workflows, automate tasks, and gain valuable insights for informed decision-making. This improves operational efficiency, reduces administrative burdens, and optimizes financial performance within the RCM process.
How does it work?
- Automate the end-to-end RCM activities-related appointment requests, patient pre-arrival and arrival, and claim denials and billing.
- Design business rules for computer-assisted coding and automation of Explanation of Benefits (EOB).
- Data validation and workflow orchestration to handle increased volumes and reduce error rates.
Employee Health Monitoring
Reimagine healthcare with hyperautomation to revolutionize monitoring employee health. Hyperautomation enables a new era of healthcare, where technology-driven solutions can drive a safe workplace environment by automating contactless procedures, such as temperature screening, digital health assessments, and workspace sanitization.
How does it work?
- Monitor all staff members to determine if they are healthy enough to work from the office.
- Automate the increased regulatory compliance and reporting to global health agencies and government bodies.
- Ensure that employees are signed up and have the required health insurance to deal with increased medical expenses.
Talk to us today to learn how the EIQ platform enabled a leading RCM Solutions Provider to automate manual business processes for their global clientele through hyperautomation for the healthcare industry.
Revenue Cycle Management Automation for the Healthcare Industry
Client Context
A leading provider of Revenue Cycle Management Solutions was looking to automate the manual intensive Medical Coding and Explanation of Benefits (EOB) business processes for its global clients through hyperautomation in healthcare industry.
Business Process Area
Coding and EOB Compliance as part of Healthcare RCM Process
Value Delivered:
- 60-80% Improvement in RCM Agent KPIs like Days to Final Bill and Claims Denial Rate
- HIPAA Compliant processes
- 3x Improvement in coder productivity
- 90% Reduction in error rates
“Omega Healthcare is the leading provider of healthcare Revenue Cycle Management services in the United States, helping payers, providers, and pharmaceutical companies eliminate administrative burdens, accelerating cash flow, and reducing health management costs while enhancing patient care.
We have been leveraging EIQ’s hyper-automation enablement technology to build smart, automated platform solutions that digitally transform the RCM business processes for our large clientele. These solutions include medical billing, coding, collections and provides clinical services, including triage, care continuation, clinical documentation improvement, and re-admittance avoidance.”