e.IQ Platform for Insurance

Automate and digitise underwriting, claims management and core processes.

Popular Insurance Use Cases

EvoluteIQ Solutions
Digital Native Insurance Solutions

Rollout AI-enabled digital solutions quickly using the power of hyperautomation.

How it works?
  • Build omni-channel user interfaces that leverage existing core systems in weeks.
  • Seamlessly integrate with industry best-in-class systems such as Guidewire using pre-built connectors.
  • Leverage existing templates for common processes from Underwriting to Policy Administration to Claims Processing.
  • Implement end-to-end process automation to ensure downstream activities are executed near real-time.
Real-time, Customer Churn Propensity Driven CRM 

Understand customer preferences to improve policy renewal rates.

How it works?
  • Integrate disparate customer-dependent processes through the customer lifecycle.
  • Predict churn propensity in real time by assigning customers to specific call-center agents.
  • Improve claims management and renewal rates.
EvoluteIQ Solutions
EvoluteIQ Solutions
Intelligent First Notification of Loss (FNOL)

Enable customers to report and track claims using friction-less omnichannel interfaces.

How it works?
  • Authentication and deriving policy numbers from registration number and date of birth.
  • Complete the FNOL details using a combination mobile, voice and computer vision.
  • Built-in claim validation of claims and screening for frauds using Machine Learning and features like IP / geo-tagging.
Core Process Automation

Implement end-to-end automation of core insurance processes to achieve operational resilience and productivity gains.

How it works?
  • Blockchain-based Smart Contracts for Risk Syndication and Policy Management.
  • Machine learning-based reconciliation with brokers and other counterparties to reduce manual effort.
  • Build solutions for core functions including automated renewal and continuous underwriting.

Talk to us today to learn how a leading vehicle insurance company was able to improve their customer lifecycle journeys using the e.IQ platform.

Real time Churn Propensity Driven CRM

Insurance Casestudy
Client Context

A UK motor vehicle insurance company wanted their agents to have a deeper understanding of their customers when they interacted for customer service requests like claims and renewal processing.

Business Process Area

Insurance Renewal Processing

Value Delivered:

  • 60% Reduction in customer churn
  • 30% Improvement in Customer Experience ratings

Are you ready to transform how your business operates?

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