EIQ Platform for Intelligent Business Automation in Insurance

Automate and digitize underwriting, claims management, & core processes.

Experience the next frontier in insurance with EIQ, our intelligent business automation platform. Automate claims processing, underwriting, and policy management, freeing your team to focus on strategic initiatives. Benefit from personalized services, improved risk assessment accuracy, and agile adaptation to regulatory changes with our intelligent automation solutions.



Underwriting roles that could be automated by 2030


Increase in operational efficiency
for insurance companies with automation


Reduction in execution time with insurance automation

Intelligent Business Automation Platform for Insurance

Digital Native Insurance Solutions

Intelligent business automation in insurance enables AI-driven digital solutions that enhance efficiency, streamline processes, and drive cost savings. It automates tasks, analyzes data, and integrates systems, empowering insurers to thrive in an evolving landscape.

How does it work?
  • Build omnichannel user interfaces that use existing core systems in weeks. 
  • Seamlessly integrate with industry best-in-class systems such as Guidewire using pre-built connectors. 
  • Use existing templates for standard processes from Underwriting to Policy Administration to Claims Processing. 
  • Implement end-to-end process automation to ensure downstream activities are executed in real time.

Real-time, Customer Churn Propensity Driven CRM

Build upon the power of an intelligent business automation platform to gain deep insights into customer preferences and revolutionize policy renewal rates. Insurers can proactively engage with customers and increase retention rates by providing tailored solutions that meet their specific needs and preferences.

How it works?

  • Integrate disparate customer-dependent processes through the customer lifecycle. 
  • Predict churn propensity in real time by assigning customers to specific customer care agents. 
  • Improve claims management and renewal rates.

Intelligent First Notification of Loss (FNOL)

With the implementation of intelligent business automation, experience unified omnichannel interfaces for reporting and tracking claims. This system streamlines the claims process, automating data collection, verification, and updates.

How does it work?
  • Authentication and deriving policy numbers from registration numbers and date of birth. 
  • Complete the FNOL details using a combination of mobile, voice, and computer vision. 
  • Built-in claim validation of claims and screening for frauds using ML and features like IP / geo-tagging.

Core Process Automation

Adopting an intelligent business automation platform for the insurance sector enables end-to-end automation for core processes, enhancing operational resilience and significant productivity gains. Insurers can automate manual and repetitive tasks across the insurance value chain using advanced AI and automation technologies.

How does it work?
  • Blockchain-based Smart Contracts for Risk Syndication and Policy Management. 
  • Machine Learning-based reconciliation with brokers and other counterparties to reduce manual effort. 
  • Build solutions for core functions, including automated renewal and continuous underwriting.

Discover how a top vehicle insurance company enhanced customer lifecycle journeys with the EIQ Platform.

Enhancing Customer Engagement in Insurance: Real-Time Churn Propensity Analysis

Insurance Casestudy

The Challenge

Reviving Renewal Rates: Tackling Fragmented Systems in Vehicle Insurance

Facing a decline in policy renewal rates, the vehicle insurer sought a non-intrusive solution to reverse this trend. Their customer interactions spanned various channels, including web, mobile, and call centers, and their operational systems were fragmented across policy application, claims management, and CRM. This complex landscape necessitated a comprehensive, unified solution to streamline processes and bolster customer retention.

The Results​


65% Reduction in Customer Churn

Customer Satisfaction

30% Improvement in Customer Experience ratings

Improvement in overall efficiency

71% Improvement in overall process efficiency due to automation

Customer Success Stories

Here’s how we enable customers to reap the benefits of low-code/no-code and
accelerate intelligent business automation using the EIQ Platform.

Are you ready to transform how your business operates?

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