EIQ Platform enabling Hyperautomation for Operational Resilience
Hyperautomation Enablement Platform for Operational Resilience
Cashflow Optimization
Employing hyperautomation for operational resilience helps organizations survive and thrive in the post-pandemic world using robust cash management solutions.
How does it work?
- Optimize working capital by syncing payables and receivables in the overall cash conversion cycle.
- Predictive risk analysis and audit of client payment terms to ensure the full benefits of payment terms and benefits are being derived.
- Advanced analytics to make cost structures more variable and milestone-driven.
Digital Operations Cockpit
Build scalable, resilient, and adaptable business operating models enabled by the transformative capabilities of hyperautomation for operational resilience. This technology-enabled operating model empowers businesses to enhance responsiveness, optimize resource allocation, and proactively adapt to evolving customer demands.
How does it work?
- Cross-department operations dashboard that effectively combines Human and Machine capabilities.
- Predictive Machine Learning-based Risk management and dealing with increased cybersecurity requirements due to remote access.
- Intelligent work allocation to deal with the variability of service requests and dealing with spikes in call volumes.
HR Enablement
Hyperautomation for operational resilience enables the optimization of the HR processes to ensure continued optimal productivity in remote working scenarios.
How does it work?
- Automate employee onboarding and offboarding workflows like user and email account creation, laptop provisioning, and credentials setup.
- “Command Center” to monitor employee productivity in the new normal where work-from-home is becoming a permanent feature.
- Conversational interfaces to enable one-on-one consultations with HR representatives for improved employee engagement.
IT Automation
Ensure scalability in IT systems and processes forming the bedrock of today’s digital-first businesses with the aid of a hyperautomation enablement platform for operational resilience.
How does it work?
- Automated resilience testing of services and applications and simulating production failover.
- Data Center and Cloud Migration automation, including change planning and execution.
- Automation of routine tasks such as joiner/leaver activities, password reset and unlock, and enabling access privileges.
Talk to us today to learn how we have enabled an enterprise organisation deal with the Covid-19 disruptions successfully.
Intelligent IT Operations Management Product for RIM Company
Client Context
A client was looking to enhance their traditional ITSM offerings to meet their customers’ increasingly complex requirements through a robust platform to build their solutions.
Business Process Area
Autonomous monitoring, maintenance, request, and service management
Value Delivered:
- 40% Average reduction in operational cost with minimal upfront investments and risk reduction
- 30% Increase in customer retention and customer acquisition due to enhanced capabilities
“Amoga provides a comprehensive digital platform where employees can engage, work and grow. We leverage the EIQ technology for its hyperautomation enablement capabilities in order to automate the business workflows and seamlessly connect with the disparate enterprise systems of our clients.”