Case Studies

IT Automation for Leading Printing Solutions Company

IT Automation for Leading Printing Solutions Company
Client Context

A leading printing solutions company required solutions for asset management, SLA management, and support requests for their corporate B2B clients.

Business Process Area

Service Management

Value Delivered:

  • 20% improvement in profitably within the first year of operations due to business  model transformation enabled  by the e.IQ  platform
  • 40% Reduction in SLA breaches as a result of the automation
  • 60% Improved customer satisfaction as a result  of an efficient preventive maintenance approach

Are you ready to transform how your business operates?

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